Heiniger, a global leader in clipper technology, has introduced a 24-hour service and repair commitment, aiming to offer a more sustainable option for UK customers.
According to service and warehouse manager Shaunie Tottle, Heiniger will now provide all services locally thanks to their new UK-based subsidiary.
“Our facility in Leeming Bar, North Yorkshire, is fully equipped to provide blade sharpening for all our products including clippers, shears and scissors. Customers are advised to visit their Heiniger retailer to request a no obligation quote that will be provided within 24 hours of our team receiving the product.” says Shaunie.
She adds: “We can now service and repair all our products in the UK, which means that customers will be able to invest in a Heiniger clipper knowing that it has our full backing and the potential to have any work completed in days rather than weeks.”
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Each Heiniger blade undergoes 25 production steps, many done by hand, resulting in a high-grade steel that contributes to the product's longevity and sustainability.
“There are cheaper alternatives, but Heiniger products can be sharpened, repaired and maintained for many years. This will reduce waste, and having a UK team on hand to help will provide the support our new and existing customers need.” Shaunie comments.
She concludes: “Our mission is to keep our products in the best condition and in the hands of our customers. By opening a UK service centre, we have greater capacity to carry out work the same day a quotation is accepted which will minimise any downtime for our customers.”
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